Our services
Sending alerts to FFCCSE
You can talk by chat or by phone with the nearest service center to report a crime of which you are being a victim or witness.
Moreover, deaf people can request emergency services (medical assistance, police, firefighters, etc.)through a specific alert.
How do I send an alert to the FFCCSE?Guardian - Security Forces
It allows you to share your position with the Law Enforcement Agencies. You can subscribe to public security services. You may share your location with whoever you want. In case of emergency, the rescue will be faster and more accurate.
How to configure a Guardian - Security Forces?Deaf people
The “deaf people” icon allows people with hearing disabilities to access the necessary emergency services at all times. Through it, they will not only be able to request police or fire assistance, but also medical assistance or any other type of assistance need. This new service will be useful not only for people with hearing or speech disabilities, but also for those who have autism spectrum disorders (ASD) and understand iconic or pictographic language more easily.
SOS button for vulnerable groups
It offers reinforced protection for vulnerable groups: victims of gender violence and health personnel. You can ask for help just by pressing an icon on the main screen of the mobile. Instantly notify the nearest police forces for urgent attention. 10 seconds of audio will be recorded and sent as an attachment to the alert.
How do I configure SOS button for vulnerable groups?Located warnings and geolocated security warnings
Receive notifications from the Law Enforcement Agencies informing of an emergency that is occurring in the area where you are. You can also receive advice and alerts from the special security devices deployed when you attend an event, such as La Romería de El Rocío.
More information about my positionPrivate guardian
It allows you to share your position with people you trust for greater security. Any family member or close friend in the mobile phone's “Contact Book” can be your GUARDIAN. Configuring this function, you become PROTECTED: your GUARDIAN will be able to see your latest locations on the MAP of the app.
How do I configure a Private Guardian?SOS Guardians button
You can ask for help just by pressing an icon on the main screen of the mobile, with hardly any interaction. Forward the alert to your Guardians. 10 seconds of audio will be recorded and sent as an attachment to the alert.
How do I configure the SOS Guardian Button?