Accessibility

Alertcops, It is committed to making this website accessible, in accordance with Royal Decree 1112/2018 of 7 September on accessibility of public sector websites and applications for mobile devices.

This accessibility statement applies to the website: Alertcops, located in the domain:alertcops.ses.mir.es/publico/alertcops/en/

This website is partially compliant with Royal Decree 1112/2018 of September 7, on accessibility of public sector websites and applications for mobile devices, due to non-compliance and exceptions for the aspects listed below.

The content listed below is not accessible for the following reasons:

Lack of compliance with the Spanish standard UNE-EN 301549:2022, equivalent to the European standard EN 301 549 V3.2.1 (2021-03)

• Videos do not have audio descriptions or alternative text descriptions.
• Some PDF office files do not fully comply with accessibility requirements.
• There may be occasional editing errors on some web pages.
• When using the browser there could be situations in which new content is added to the page, without changing the user's context.

Disproportionate burden

• Not applicable.

Content not within the scope of the applicable legislation

• There are office files in PDF or other formats published before March 8, 2019 that do not fully comply with all accessibility requirements.
• Online mapping and cartography services, provided that essential information is provided in a digitally accessible manner in the case of maps intended for navigational purposes. For example, a google maps viewer (or any proprietary mapping system) that is embedded on a website page to display a map with the location of the city's registry offices would be excepted, but in any case, the physical address of those offices should be collected in an accessible format on the same page.

This statement was prepared: September 10, 2025.

In order to prepare the statement, a self-assessment has been carried out by the: AlertCops

Last revision of the statement: September 10, 2025.

You can make communications about accessibility requirements (article 10.2.a) of RD 1112/2018 such as, for example:

• Report any possible non-compliance by this website.
• Transmit other difficulties in accessing the content.
• Formulate any other query or suggestion for improvement related to the accessibility of the website.
• Through the following email address alertcops@interior.es

You can submit a complaint regarding compliance with the requirements of RD 1112/2018 or a request for Accessible Information regarding:

• Content that is excluded from the scope of application of RD 1112/2018 as established by Article 3, paragraph 4.
• Content that is exempt from compliance with the accessibility requirements because it imposes a disproportionate burden.

Through the Generic Instance of the Electronic Headquarters of the Ministry of the Interior, as well as the other options included in Law 39/ 2015, of October 1, 2015, of the Common Administrative Procedure of Public Administrations. The facts, reasons and request must be clearly specified to show that it is a reasonable and legitimate complaint or request.

Communications, complaints and requests for accessible information will be received and processed by the Subdirectorate General for Quality of Services and Innovation.

In accordance with Article 13 of Royal Decree 1112/2018 of September 7, on accessibility of public sector websites and applications for mobile devices, you can urge the complaint procedure:

Art 13.1. If once a request for accessible information or complaint has been made, it has been rejected, the person concerned does not agree with the decision adopted, or the response does not meet the requirements referred to in Article 12.5, the person concerned may initiate a complaint to know and oppose the reasons for the rejection, urge the adoption of the appropriate measures in the case of not agreeing with the decision adopted, or expose the reasons why it is considered that the response does not meet the requirements demanded.

A complaint may also be initiated in the event that the twenty working day period has elapsed without a response to a complaint filed.

To initiate the complaint you must download  the Web Accessibility complaint form and fill it in. It can be sent to the Subdirectorate General for Quality of Services and Innovation, through one of these two ways:

• Telematic:  through the electronic registry by means of the existing procedure in the electronic headquarters of the Ministry of the Interior (requires a Digital Certificate and the ability to make an electronic signature by means of Java applet or Autofirma application).

• In person: by handing in the duly completed template printed on paper, at  at the network of registry assistance offices.

The appropriate administrative appeals may be filed against the resolution of this claim, in accordance with the provisions of Article 112 of Law 39/2015 of October 1, 2015.

This website applies the requirements of the UNE-EN 301549:2022 Standard, equivalent to the European standard EN 301 549 V3.2.1 (2021-03) considering the exceptions of RD 1112/2018.

• Additionally, accessibility is validated using the Web Accessibility Observatory (OAW) Tracker tool, the last review having been carried out on September 10, 2025.
• This website is designed for responsive viewing, using the “Responsive Web Design” technique, so it adapts correctly to different mobile and desktop devices.
• HTML5 has been used as markup language and CSS 3 style sheets for the layout presentation.
• The links provide details of the function or destination of the hyperlink.
• Depending on the browser from which the portal is being accessed, it will be necessary to use a combination of keys or others for the use of keyboard shortcuts:
  • • Key S:  Skip navigation and go to content.
    • Key 1: Go to the Home page.
    • Key 3: Go to the site map page.
    • Key 4: Display the search engine.
  • Display and zoom the web page:
    • Key F11: Activates or deactivates the full screen mode.
    • Ctrl Key: with the plus or minus key. Ctrl key with mouse wheel forward: Zoom in.
    • Ctrl Key: with the minus key or. Ctrl key with mouse wheel backward: Zoom out.
  • Scrolling the web:
    • Space Key or Page Down key: Scroll down in a frame.
    • Shift Key with space key or Page Up key: Scroll up one frame.
    • Home Key: Go to the top of the page.
    • End Key: Go to the end of the page.
    • Click on the scroll wheel of the mouse: up or down.